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Field Support Technician

  • Jobs, Tech
  • Buenos Aires CABA, Presential
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We are looking for Field Support Technicians to provide on-site technical assistance at branches located in CABA and Greater Buenos Aires for a major supermarket chain.

📍Location: Buenos Aires and surrounding areas. On-site modality

 

🎯 Your challenge:

  • Provide on-site support to corporate users at branch locations
  • Software and hardware support for desktops, notebooks, and printers
  • Offer technical guidance for user inquiries
  • Log incidents into the system

 

✅ Key requirements:

  • At least 1 year of proven experience in on-site technical support for corporate users
  • Strong technical and microinformatics knowledge
  • Excellent interpersonal skills for direct customer interaction
  • Outstanding communication skills, fluency in speaking, clear diction, and vocabulary
  • Experience in setting up and installing equipment at branch locations
  • Own means of transportation (desirable). Travel expenses will be covered

 

🌟 We offer:

  • Key role within a high-impact technology and infrastructure team
  • Challenging projects, constantly evolving, with management autonomy
  • Positive work environment, focus on continuous improvement and cross-functional collaboration
  • Competitive conditions and opportunities for professional growth

 

Are you a tech-savvy profile with strong management skills and a results-driven mindset? Send us your CV at andres.beramendi@hvtalent.com and we’ll be in touch.

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Frequently Asked Questions

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We specialize in technology. We work with software engineers, database specialists, servers, infrastructure, security, telecommunications, electronics, datacenters, and scientists.

  • Profile assessment
    We start by working together with the client to deeply understand the desired profile, technical and cultural requirements, and the hiring objectives.

 

  • Job posting and publication
    We write a job ad aligned with the defined profile. We publish it through the most effective recruitment channels and share it with relevant candidates from our database.

 

  • Search, interviews, and evaluation
    We interview the candidates who best fit the profile. After the interviews, we select the most qualified and prepare a detailed report describing how each one aligns with the job requirements.

 

  • Coordination of the process with the client
    We coordinate all interviews between the client and candidates. We support each stage and provide ongoing support and feedback.

 

  • Closing and onboarding terms
    If the client requests it, we facilitate the negotiation of terms and onboarding, ensuring a smooth and favorable closure for both parties.

We offer different hiring models to adapt to the way our clients operate and to the nature of each project. Our services are available for those who need either a single talent or a complete team. We have global presence and operational proximity.

 

Hourly
Ideal for specific tasks, technical support, or sporadic needs. You are billed only for the time actually worked.

 

Project-based
Model with defined scope, deadlines, and deliverables. Provides budget clarity and centralized management of the assigned team.

 

Monthly (Time & Materials)
Ongoing hiring model with a monthly rate per professional. Allows you to dynamically scale resources based on project progress.

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