Location and Modality
Location: Buenos Aires
Work Model: Remote
Employment Type: Full-time employee (on payroll)
About the Role
This role will be part of the Vehicle Technical Inspection (VTV) business unit of a major Argentine business group. The purpose of the position is to reactivate inactive customers, retain current customers, and open new corporate accounts by phone and WhatsApp, with a focus on recurring volume.
What You'll Do
- Work the base of customers from previous years who did not return (expired inspections): phone and WhatsApp outreach with a reactivation offer.
- Identify and contact customers with upcoming expirations before they get their inspection done at another plant.
- Record the reason for not returning (price, delays, relocation, vehicle sold) and report it to Management.
- Build and maintain your own databases of potential accounts: transportation companies, corporate fleets, rent-a-car companies, used car dealerships, school vans and charters, car services (remises) and mobility apps, insurers, municipalities, and cooperatives.
- Close agreements with insurers, car dealerships, repair shops, tire shops, and clubs so they refer customers.
- Keep in regular contact with active accounts, not only when their inspection is due.
- Prepare proposals with discounts and conditions based on volume, time slot, and each customer’s profile, within the pricing policies authorized by the administration.
- Coordinate appointments and time slots with Operations to ensure the committed capacity.
- Weekly reporting on activity and progress toward goals.
Benefits
- Health insurance (obra social).
- Mobile phone plan coverage.
